Service access endpoints#

The Rackspace Cloud Images API service is a regionalized service. The user of the service is therefore responsible for selecting the appropriate regional endpoint to ensure access to servers, networks, or other Cloud services.

If you are working with cloud servers that are in one of the Rackspace data centers, using the ServiceNet endpoint in the same data center has no network costs and provides a faster connection. ServiceNet is the data center internet network. In your authentication response service catalog, it is listed as InternalURL.

If you are working with servers that are not in one of the Rackspace data centers, you must use a public endpoint to connect. In your authentication response, public endpoints are listed as publicURL. If you are working with servers in multiple data centers or have a mixed environment where you have servers in your data centers and in Rackspace data centers, use a public endpoint because it is accessible from all the servers in the different environments.


If you do not know your account ID or which data center you are working in, you can find that information in your Cloud Control Panel.

The following table lists the Cloud Images endpoints that are available for each region.


To help you decide which regionalized endpoint to use, read about special considerations for choosing a region.

Regionalized service endpoints#



Chicago (ORD)

Dallas/Ft. Worth (DFW)

Northern Virginia (IAD)

London (LON)

Sydney (SYD)

Hong Kong (HKG)

The service catalog returned in the authentication response specifies the correct service access endpoint for your account to use for accessing Cloud Images. Use the service type (cloudImages`) to locate the correct endpoint in the service catalog. For an example of the service catalog, see authentication response examples.